Customer Testimonials 

"We have been working with Computer One for over 20 years now. We pay a monthly fee for Computer One to maintain all of our systems, the most important thing they do is keep up and take care of all of our system updates. We use a dental software management system that requires updates, we will just get a notification from the software, and Computer One will come in and handle it.

Also, another part of the monthly maintenance is that they can dial in from their office and help us with any issue we may be having. We don't have technical issues often, but when we do I can call them and get immediate assistance. They give me all their numbers and I never have any problem getting in touch with them.

Computer One holds our hand through all of our technology needs. If we need a new piece of equipment or something they will make recommendations and they can order it for us straight from Dell or we can go out and buy it ourselves. Then they will come in, hook it up and get it running for us.

Computer One has excellent customer service, and I would definitely recommend them to anyone in need of an IT company."

"We have been working with Computer one since we opened nine years ago. They provide all of our dental software needs like our dental program, Dentrix.

Computer One does everything from helping us set up our email, they help us set up Dentrix, they help us trouble-shoot problems in the office and they've even helped us with our x-ray

software. Everything we call them for, they have an answer and will point us in the right direction.

We mostly work over the phone with Computer One, on average 2 times a week. They've been in our office once last week and once this week as well. I have Bruce's and Austin's cell phone number and we even text our questions to them and they always make sure to check up on us and ensure the problem was solved. They help us coordinate everything, really great customer service.

They also helped us with our plans when we built our building. Bruce advised us to where the computers and phones should go, and have all the wiring in the right place. If someone asked me for a recommendation I would say you've got to call Bruce! I am grateful for their service."

"Simien and Miniex has been working with Computer One since 1993, and they were referred to us by the architect who built our office building. During the 21 years we've worked with Computer One, we've gotten to know both Scotty and Bruce, and we have recommended them to a variety of people.

Computer One is our full IT solution. They do everything for us. They install computers, manage our network, our backup system, our network security, they help with email and they recommend any equipment we may need. If we have any kind of technical issue, that's the first thing we do: call Computer One. When I call Computer One their staff is knowledgeable and friendly, there is always someone present to answer my question.

Being a law office, our system can never go down. Computer One continuously follows up with us to make sure everything is running correctly.

Once, we had a big trial going on, and we needed a computer to be installed. Our office was bustling, so Bruce came in on a Saturday and worked all day to make sure the computer was set up and everything was running smoothly. They even gave me their direct cell phone number that I can call when I need them.

Computer One set up and monitors all of our back-up systems. It's really nice because sometimes they will even call and say, "Pat you didn't back-up last night." And they will help us to make sure everything is saved, safe and secure.

They recommend Windows products, but they know I like to work on a Mac. They didn't try to talk me out of it or sell me on anything. They just found a solution and a product for me to use Window programs on my Mac.

Computer One provides very awesome customer service. I always feel like I am taken care of. I have recommended Computer One to colleagues friends and continue to recommend them. "

“Hands down the best. Bruce and his team of professionals consistently deliver high-quality service and expertise to our business. They have the answer whenever we need help with anything IT-related at the office, from routine requests to installing new equipment to planning out our renovation. Just amazing people to work with all around. Don't hesitate to give them a call!”

“Computer One is always very responsive to the needs of the Lafayette Bar Association. We rely heavily on their expertise and rapid response time. Highly recommend them for all IT needs.”

“Computer One provides top-notch support! They are always there when we need them and get every issue resolved quickly and efficiently. It's nice to know you can count on such a knowledgeable and friendly staff! Chaz is usually who helps me, and he always fixes my issues with a smile. He's the best!”

“We love our Computer One team :) Bruce and Austin are always make our office feel like a top priority. Their team is super friendly when we call and are always there to help. They are very personable and professional. Thank you Computer One team, Bruce and Austin for all you do for our office.”

“Computer One has been extremely professional in my time working with them! Working at a law office means we always need to have our equipment up and running efficiently. The team has been great at making sure I stay connected whether I am in or out of the office. Chaz was a great help in getting my office programs fixed when I experienced trouble. Computer One is highly recommended for all of your tech needs!”

“Megan, Austin, Chaz, Bruce, Jeff and Shawntell have been extremely helpful, patient and informative. Each Computer One tech you reach always made sure I understood valuable support information to help with my future issues, but are always at my finger tips when I'm in need. They continue to go above and beyond when it comes to their attention to detail and remembering the customer. Great customer service.”

“We have a 3 doctor, orthodontic practice with multiple locations and have a fantastic working relationship with Computer One. They have been dependable and consistent handling all of our IT needs for years. The staff handles calls with professionalism and efficiency. We highly recommend this company for your IT needs!”

“I have worked in the orthodontic field for 18 years and have a lot of experience working with IT companies over the years. Computer One has been by far the best IT company I have worked with. They are always available and solve our issues promptly. The staff is very friendly, efficient and knowledgeable. I highly recommend Computer One for all your IT needs!!”

“Computer One is the absolute best for all of you computer/IT needs. They are always kind and willing to help out in any way that they can. Working at a dental office, we rely heavily on our computers. We always know that we can call Computer One and get the best service possible. Fast, friendly and reliable service. Call Computer One for all of your computer needs!”

“HANDS DOWN THE BEST IT COMPANY THERE IS! Chaz is amazing and so helpful and patient! I bug them at least twice a week with simple questions and they are always so easy going and don't let it show how annoying I am! Highly recommend them to anyone looking for a new IT team!”

“Our oilfield business has been working with Computer One for a few years and they are extremely quick in solving any issues that may arise with our computer system. Chaz, Bruce and the rest of the team at Computer One are very knowledgeable and most importantly, very friendly and easy to work with. I would highly recommend Computer One!!”

“Very helpful and knowledgeable. We had problems with our software that we use and NEED to function daily. They were quick to solve the problem and get us back up and running! Thanks to Chaz for his hard work! Great company and we love doing business with them!!”

“Great service and team this firm has working for them.

The Owner Bruce handled my situation and I'm thankful for his assistance in a quick turnaround.”

“Our orthodontics practice has worked with Computer One for over 20 years now. They have helped set up all of our technical systems over the years, keep us up to date with improvements, they are immediately available with support via phone and when needed they promptly send someone over to help with any issues to always keep us up and running without slowing us down. I would highly recommend their services to any person or business seeking help with IT systems and support.”

Peace of Mind and Exceptional Service

“Enrolling in Computer One's managed IT services program has given our company peace of mind, knowing that expert assistance is always available for any IT needs. Their easy access to service requests and timely responses set them apart from other IT firms we've worked with. If you're considering an IT partner, I highly recommend Computer One. They consistently find solutions for any need, ensuring your IT infrastructure runs smoothly. Computer One has proven to be an invaluable asset to our company with their exceptional service and support.”

A Game-Changing Partnership

“Having Computer One manage our IT services has been a game-changer for our company. They quickly resolve any issues, assist with necessary updates, and communicate in a way we understand, which is invaluable since I am not very tech-savvy. Over the past three years, we haven't considered switching IT firms because Computer One handles all our needs seamlessly. The staff is exceptionally nice, dependable, patient, and professional. If you're on the fence about choosing an IT firm, I highly recommend Computer One for their outstanding service and support.”

Immediate Support, Lasting Solutions

“Having Computer One manage our IT services has been a game-changer for our company. They quickly resolve any issues, assist with necessary updates, and communicate in a way we understand, which is invaluable since I am not very tech-savvy. Over the past three years, we haven't considered switching IT firms because Computer One handles all our needs seamlessly. The staff is exceptionally nice, dependable, patient, and professional. If you're on the fence about choosing an IT firm, I highly recommend Computer One for their outstanding service and support.”

Exceptional IT Services with a Personal Touch

“Since having Computer One take over our IT services, the biggest benefit has been their additional pool of knowledge and workforce, assisting us with larger projects both remotely and on-site in a timely manner. Compared to other IT firms we've worked with, Computer One offers a more hands-on and personal experience, providing solutions that truly work rather than just benefiting their bottom line. If you're on the fence about choosing an IT firm, I highly recommend Computer One. They make you feel like you're working with someone who genuinely has your best interests at heart.”

Seamless Efficiency and Dedication: The Impact of Computer One on Our Business

“Since signing up for Computer One's managed IT services, we've seen remarkable efficiency in how our software issues and upgrades are handled. Their response time sets them apart, as they swiftly address problems either remotely or by sending technicians to our site within an hour if needed. This responsiveness is critical to us, as downtime in our IT systems means downtime for our company. Computer One truly understands the importance of exceptional customer service, mirroring the high standards we hold for our own business. Their dedication ensures that our operations run smoothly without interruption, making them an indispensable partner in our success.”

Exceptional IT Services with a Personal Touch

“We have undergone major software changes, and I can confidently say we wouldn't have managed without Computer One. Their tech support team is not only knowledgeable but also incredibly responsive, always available to help us in any situation. The ease of accessing tech help and the expertise of their technicians have been fundamental in ensuring a smooth transition. They literally took all the stress away, making what could have been a daunting process completely flawless. If you're considering which IT firm to go with, don't hesitate—choosing Computer One is without a doubt the best decision we've made. Their support and service have been indispensable.”

Empowering Growth and Ensuring Security

“Computer One has been a pivotal partner in supporting the substantial growth of Gordon Technologies core business. They've effectively eliminated our concerns about IT limitations, adapting their services to meet our evolving needs. With constant recommendations on security, expansion, and best practices, they have demonstrated their commitment to our success. From my experience working in IT support, I can attest that the level of expertise and responsiveness at Computer One is exceptional. They address issues swiftly and follow up diligently if further expertise is required, ensuring problems are thoroughly resolved. To anyone unsure about their current IT firm, I recommend trying Computer One. They're not just another provider; they are a proactive partner in our growth and security.”

Customized IT Solutions That Empower Our Busines

“Since enrolling in Computer One's managed IT services, we've experienced transformative ease of use and rapid support. Any questions or issues are promptly addressed, allowing us to focus more on our core operations. Unlike other IT firms, Computer One provides personalized service, understanding and meeting our specific needs which significantly enhances our productivity. For anyone considering an IT firm, I highly recommend Computer One. They offer tailored support, taking a genuine interest in your business's unique needs and becoming more than just a service provider—they become a true partner, ensuring your IT infrastructure actively supports and enhances your business goals.”

Dedicated Support for Every Need

“Since transitioning our IT management to Computer One, the Lafayette Bar Association has benefited from unmatched customer service. Their team's readiness to address any issue, regardless of its size, with dedication and thoroughness, distinguishes them from previous IT providers. Computer One combines expert technical skills with genuinely personable service, ensuring we never feel like just another number. They prioritize understanding and resolving our concerns promptly, demonstrating a commitment to excellence that is both rare and invaluable in today's fast-paced tech environment. For those seeking an IT partner that truly values and prioritizes your needs, Computer One is the clear choice.”

Maximizing Efficiency and Trustworthy Service

“Since partnering with Computer One for managed IT services, our company has experienced significant improvements in efficiency and reliability, alongside thoughtful cost utilization. Computer One distinguishes itself from other IT providers with superior communication, deep knowledge, and transparency, adeptly fulfilling our needs while remaining cost-conscious. For anyone considering an IT firm, I confidently recommend Computer One; their commitment to providing quality service at a reasonable cost ensures that you will find their partnership both valuable and satisfying.”

Rapid Response and Reliability

“Since enrolling in Computer One's managed IT services program, the most significant benefit has been the quick access to IT support, ensuring our business operates smoothly without disruptions. Their innovative chat feature stands out, enabling efficient communication to resolve issues remotely—often eliminating the need for onsite visits. For those uncertain about selecting an IT firm, I can assure you that Computer One not only promises top-notch support and transparent pricing, but they truly deliver on those promises. Their commitment to reliable service and clear communication is why we confidently rely on them for all our IT needs.”

Optimal Performance and Exceptional Support

“The most outstanding benefit of partnering with Computer One has been the consistent and efficient operation of our systems, bolstered by the proactive support from their dedicated team. Their ability to swiftly log in and resolve issues ensures our operations never miss a beat. Computer One excels not only in maintaining daily system performance but also in their quick and effective problem resolution. If you're searching for a reliable IT partner, look no further than Computer One. Their superior service and support mean you’ll never regret your decision—expect nothing less than excellence from start to finish.”

Effortless IT Solutions and Personalized Support

“With Computer One handling our IT needs, we no longer worry about computer issues. Their reliability and readiness to address any problem that arises day-to-day make them an invaluable asset to our operations. Their team is not only easily accessible and prompt in resolving issues, but they have also created a personal relationship with us, showing an in-depth understanding of our systems and how to keep them running optimally. The result is a headache-free experience that allows us to focus on our core business without IT disruptions. If you're looking for an IT service that truly understands and caters to your specific needs, Computer One is the perfect choice.”

Transformative IT Management

“Since Bruce Brown from Computer One took charge of our IT, we've been liberated from the daily headaches that used to cost us time, money, and peace of mind. What a game-changer it has been! Unlike our previous management, Bruce brings thoughtful planning and proactive strategies, preventing problems before they occur, rather than just reacting to them. After interviewing five top-recommended IT firms across the local area and the southeast, it became clear that Computer One was best suited for our needs. The transformation has been profound; IT issues have virtually disappeared. If you're debating which IT firm to choose, I can unequivocally say that partnering with Computer One is a decision you won't regret. They truly deliver on their promise of seamless IT management.”

Exceptional Communication and Efficient Solutions

“The standout benefit of working with Computer One has been their exceptional communication. Whenever an IT issue arises, we receive prompt responses that far exceed our experiences with other companies, where poor communication often led to wasted time and prolonged disruptions. Computer One not only diagnoses problems quickly but also resolves them efficiently, minimizing downtime and boosting our productivity. If you're considering a change, I wholeheartedly recommend giving Computer One a try. We've noticed a significant decrease in IT issues since partnering with them, and I'm confident you'll be just as pleased with their performance.”

Streamlined Billing and Proactive Support

“One of the most significant benefits of partnering with Computer One has been their straightforward billing model. By charging a set amount per device monitored, they eliminate any surprise costs, allowing us to budget more effectively and avoid the shock of unexpected bills for individual services. Computer One excels in communication and follow-through, areas where other IT firms have fallen short. Their technicians not only respond quickly but often anticipate and resolve issues before we even become aware of them. Each computer has an efficient communication tool that allows users to report problems directly, ensuring immediate attention. This proactive and knowledgeable approach has been a game-changer for us, ensuring that our IT needs are met not just adequately but excellently. For anyone undecided about their IT support, I can confidently recommend Computer One for their efficiency, expertise, and professionalism. Their team is always ready to help, solving problems thoroughly and promptly.”

Exceptional Service and Convenience

“Choosing Computer One to handle our IT services has been a game changer, providing tremendous convenience and saving our company valuable time and money. Their team stands out for their speed, efficiency, and deep knowledge, coupled with a personable approach that makes every interaction a pleasure. Whenever an issue arises, their responsive technicians are immediately ready to assist, exemplifying customer service that truly goes above and beyond. We are thoroughly pleased with our decision to partner with Computer One for our IT needs. If you're contemplating an IT service change, I wholeheartedly recommend Computer One. Their exceptional staff and customer support will ensure you never regret your choice.”

Superior Service and Exceptional Value

“The single biggest benefit since partnering with Computer One for our IT services has been their exceptional response time combined with the expertise of their always knowledgeable technicians. What sets them apart is not just the affordability of their services but the consistent high quality across all their techs—who are all world-class, not just a select few. This level of universal expertise provides immense confidence in their ability to handle any issue that arises. If you're on the fence about choosing an IT firm, take my advice: don't waste time looking elsewhere. Trust in Computer One— they are simply the BEST in the business.”

Seamless Setup and Dependable Support

“Computer One played a crucial role in outfitting my new office, making the entire process seamless and stress-free. They handled everything from acquiring and setting up computers to installing internet, Office 365, and even Sonos, demonstrating their comprehensive approach to IT solutions. What sets Computer One apart from other IT firms is their responsiveness and the expertise of each team member. Whenever IT problems arise, I am reassured by the quick and effective solutions they provide, understanding how vital their role is in our day-to-day operations. For those undecided about choosing an IT firm, I cannot stress enough the importance of reliable IT support. Computer One offers a knowledgeable and dependable team, ensuring your business runs smoothly and efficiently.”

Swift Support and Unmatched Reliability

“The most substantial benefit of partnering with Computer One has been the minimal downtime we experience, thanks to their very rapid response times. Having worked with another IT company in the past, I can attest that Computer One's swift action to resolve issues is a marked improvement, significantly enhancing our operational efficiency. Their ability to quickly address and fix problems ensures that our business runs smoothly with hardly any interruptions. I would highly recommend Computer One without any reservations to anyone seeking reliable, efficient IT support. Their commitment to rapid service and customer satisfaction truly sets them apart in the industry.”

Unparalleled Convenience and Stellar Customer Service

“The most significant benefit we've experienced since Computer One took over our IT services has been the sheer convenience of being able to call their office and receive immediate IT support. This level of accessibility is crucial for maintaining our operations without interruption. Computer One excels in providing excellent customer service, a standout quality that differentiates them from other IT firms we've worked with in the past. Their responsive and attentive approach ensures that all our IT needs are met promptly and effectively. For anyone on the fence about choosing an IT firm, my advice is straightforward: go with Computer One. Their commitment to customer satisfaction and service excellence makes them the clear choice for any business looking for reliable IT support.”