Customer Testimonials
See what our customers have to say.
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Darlene, Office Manager for Dr. John Oubre DDS
"We have been working with Computer One for over 20 years now. We pay a monthly fee for Computer One to maintain all of our systems, the most important thing they do is keep up and take care of all of our system updates. We use a dental software management system that requires updates, we will just get a notification from the software, and Computer One will come in and handle it.
Also, another part of the monthly maintenance is that they can dial in from their office and help us with any issue we may be having. We don't have technical issues often, but when we do I can call them and get immediate assistance. They give me all their numbers and I never have any problem getting in touch with them.
Computer One holds our hand through all of our technology needs. If we need a new piece of equipment or something they will make recommendations and they can order it for us straight from Dell or we can go out and buy it ourselves. Then they will come in, hook it up and get it running for us.
Computer One has excellent customer service, and I would definitely recommend them to anyone in need of an IT company."
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Dr. Christy Barras DDS, Barras Family Dentistry
"We have been working with Computer one since we opened nine years ago. They provide all of our dental software needs like our dental program, Dentrix.
Computer One does everything from helping us set up our email, they help us set up Dentrix, they help us trouble-shoot problems in the office and they've even helped us with our x-ray software. Everything we call them for, they have an answer and will point us in the right direction.
We mostly work over the phone with Computer One, on average 2 times a week. They've been in our office once last week and once this week as well. I have Bruce's and Austin's cell phone number and we even text our questions to them and they always make sure to check up on us and ensure the problem was solved. They help us coordinate everything, really great customer service.
They also helped us with our plans when we built our building. Bruce advised us to where the computers and phones should go, and have all the wiring in the right place. If someone asked me for a recommendation I would say you've got to call Bruce! I am grateful for their service."
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Pat Simien, Office Manager for Simien & Miniex Attorneys at Law
"Simien and Miniex has been working with Computer One since 1993, and they were referred to us by the architect who built our office building. During the 21 years we've worked with Computer One, we've gotten to know both Scotty and Bruce, and we have recommended them to a variety of people.
Computer One is our full IT solution. They do everything for us. They install computers, manage our network, our backup system, our network security, they help with email and they recommend any equipment we may need. If we have any kind of technical issue, that's the first thing we do: call Computer One. When I call Computer One their staff is knowledgeable and friendly, there is always someone present to answer my question.
Being a law office, our system can never go down. Computer One continuously follows up with us to make sure everything is running correctly.
Once, we had a big trial going on, and we needed a computer to be installed. Our office was bustling, so Bruce came in on a Saturday and worked all day to make sure the computer was set up and everything was running smoothly. They even gave me their direct cell phone number that I can call when I need them.
Computer One set up and monitors all of our back-up systems. It's really nice because sometimes they will even call and say, "Pat you didn't back-up last night." And they will help us to make sure everything is saved, safe and secure.
They recommend Windows products, but they know I like to work on a Mac. They didn't try to talk me out of it or sell me on anything. They just found a solution and a product for me to use Window programs on my Mac.
Computer One provides very awesome customer service. I always feel like I am taken care of. I have recommended Computer One to colleagues friends and continue to recommend them. "