Bridget Fabre
Lafayette Oral Surgery
Peace of Mind and Exceptional Service
Enrolling in Computer One's managed IT services program has given our company peace of mind, knowing that expert assistance is always available for any IT needs. Their easy access to service requests and timely responses set them apart from other IT firms we've worked with. If you're considering an IT partner, I highly recommend Computer One. They consistently find solutions for any need, ensuring your IT infrastructure runs smoothly. Computer One has proven to be an invaluable asset to our company with their exceptional service and support.
Julie Iorio
Fontenot Wealth Group
A Game-Changing Partnership
Having Computer One manage our IT services has been a game-changer for our company. They quickly resolve any issues, assist with necessary updates, and communicate in a way we understand, which is invaluable since I am not very tech-savvy. Over the past three years, we haven't considered switching IT firms because Computer One handles all our needs seamlessly. The staff is exceptionally nice, dependable, patient, and professional. If you're on the fence about choosing an IT firm, I highly recommend Computer One for their outstanding service and support.
Kyler Kilmer
Acadiana Workforce Solutions
Exceptional IT Services with a Personal Touch
Since having Computer One take over our IT services, the biggest benefit has been their additional pool of knowledge and workforce, assisting us with larger projects both remotely and on-site in a timely manner. Compared to other IT firms we've worked with, Computer One offers a more hands-on and personal experience, providing solutions that truly work rather than just benefiting their bottom line. If you're on the fence about choosing an IT firm, I highly recommend Computer One. They make you feel like you're working with someone who genuinely has your best interests at heart.
John Thomson
Thomson Brothers Construction
Seamless Efficiency and Dedication: The Impact of Computer One on Our Business
Since signing up for Computer One's managed IT services, we've seen remarkable efficiency in how our software issues and upgrades are handled. Their response time sets them apart, as they swiftly address problems either remotely or by sending technicians to our site within an hour if needed. This responsiveness is critical to us, as downtime in our IT systems means downtime for our company. Computer One truly understands the importance of exceptional customer service, mirroring the high standards we hold for our own business. Their dedication ensures that our operations run smoothly without interruption, making them an indispensable partner in our success.
Marjorie Broussard
Roots Pediatric
Stress-Free IT Transitions
We have undergone major software changes, and I can confidently say we wouldn't have managed without Computer One. Their tech support team is not only knowledgeable but also incredibly responsive, always available to help us in any situation. The ease of accessing tech help and the expertise of their technicians have been fundamental in ensuring a smooth transition. They literally took all the stress away, making what could have been a daunting process completely flawless. If you're considering which IT firm to go with, don't hesitate—choosing Computer One is without a doubt the best decision we've made. Their support and service have been indispensable.
Kenny Stahlhuth
Gordon Technologies
Empowering Growth and Ensuring Security
Computer One has been a pivotal partner in supporting the substantial growth of Gordon Technologies core business. They've effectively eliminated our concerns about IT limitations, adapting their services to meet our evolving needs. With constant recommendations on security, expansion, and best practices, they have demonstrated their commitment to our success. From my experience working in IT support, I can attest that the level of expertise and responsiveness at Computer One is exceptional. They address issues swiftly and follow up diligently if further expertise is required, ensuring problems are thoroughly resolved. To anyone unsure about their current IT firm, I recommend trying Computer One. They're not just another provider; they are a proactive partner in our growth and security.
Jason Breeland
Gordon Technologies
Customized IT Solutions That Empower Our Busines
Since enrolling in Computer One's managed IT services, we've experienced transformative ease of use and rapid support. Any questions or issues are promptly addressed, allowing us to focus more on our core operations. Unlike other IT firms, Computer One provides personalized service, understanding and meeting our specific needs which significantly enhances our productivity. For anyone considering an IT firm, I highly recommend Computer One. They offer tailored support, taking a genuine interest in your business's unique needs and becoming more than just a service provider—they become a true partner, ensuring your IT infrastructure actively supports and enhances your business goals.
Pam Landaiche
Lafayette Bar Association
Dedicated Support for Every Need
Since transitioning our IT management to Computer One, the Lafayette Bar Association has benefited from unmatched customer service. Their team's readiness to address any issue, regardless of its size, with dedication and thoroughness, distinguishes them from previous IT providers. Computer One combines expert technical skills with genuinely personable service, ensuring we never feel like just another number. They prioritize understanding and resolving our concerns promptly, demonstrating a commitment to excellence that is both rare and invaluable in today's fast-paced tech environment. For those seeking an IT partner that truly values and prioritizes your needs, Computer One is the clear choice.
Bryant Voth
Weiler Plastic Surgery
Maximizing Efficiency and Trustworthy Service
Since partnering with Computer One for managed IT services, our company has experienced significant improvements in efficiency and reliability, alongside thoughtful cost utilization. Computer One distinguishes itself from other IT providers with superior communication, deep knowledge, and transparency, adeptly fulfilling our needs while remaining cost-conscious. For anyone considering an IT firm, I confidently recommend Computer One; their commitment to providing quality service at a reasonable cost ensures that you will find their partnership both valuable and satisfying.
Julie Broussard
Joseph & Swan
Rapid Response and Reliability
Since enrolling in Computer One's managed IT services program, the most significant benefit has been the quick access to IT support, ensuring our business operates smoothly without disruptions. Their innovative chat feature stands out, enabling efficient communication to resolve issues remotely—often eliminating the need for onsite visits. For those uncertain about selecting an IT firm, I can assure you that Computer One not only promises top-notch support and transparent pricing, but they truly deliver on those promises. Their commitment to reliable service and clear communication is why we confidently rely on them for all our IT needs.
Dr. Richard Cangelosi
Cangelosi Family Dentistry
Optimal Performance and Exceptional Support
The most outstanding benefit of partnering with Computer One has been the consistent and efficient operation of our systems, bolstered by the proactive support from their dedicated team. Their ability to swiftly log in and resolve issues ensures our operations never miss a beat. Computer One excels not only in maintaining daily system performance but also in their quick and effective problem resolution. If you're searching for a reliable IT partner, look no further than Computer One. Their superior service and support mean you’ll never regret your decision—expect nothing less than excellence from start to finish.
Sabreen David
Barras Family Dentistry
Effortless IT Solutions and Personalized Support
With Computer One handling our IT needs, we no longer worry about computer issues. Their reliability and readiness to address any problem that arises day-to-day make them an invaluable asset to our operations. Their team is not only easily accessible and prompt in resolving issues, but they have also created a personal relationship with us, showing an in-depth understanding of our systems and how to keep them running optimally. The result is a headache-free experience that allows us to focus on our core business without IT disruptions. If you're looking for an IT service that truly understands and caters to your specific needs, Computer One is the perfect choice.
Dr. Stephen Sherman
Sherman & Balhoff
Transformative IT Management
Since Bruce Brown from Computer One took charge of our IT, we've been liberated from the daily headaches that used to cost us time, money, and peace of mind. What a game-changer it has been! Unlike our previous management, Bruce brings thoughtful planning and proactive strategies, preventing problems before they occur, rather than just reacting to them. After interviewing five top-recommended IT firms across the local area and the southeast, it became clear that Computer One was best suited for our needs. The transformation has been profound; IT issues have virtually disappeared. If you're debating which IT firm to choose, I can unequivocally say that partnering with Computer One is a decision you won't regret. They truly deliver on their promise of seamless IT management.
Caroline Black
Lamendola Dentistry
Exceptional Communication and Efficient Solutions
The standout benefit of working with Computer One has been their exceptional communication. Whenever an IT issue arises, we receive prompt responses that far exceed our experiences with other companies, where poor communication often led to wasted time and prolonged disruptions. Computer One not only diagnoses problems quickly but also resolves them efficiently, minimizing downtime and boosting our productivity. If you're considering a change, I wholeheartedly recommend giving Computer One a try. We've noticed a significant decrease in IT issues since partnering with them, and I'm confident you'll be just as pleased with their performance.
Janell LeFebvre
Main Street Dental
Streamlined Billing and Proactive Support
One of the most significant benefits of partnering with Computer One has been their straightforward billing model. By charging a set amount per device monitored, they eliminate any surprise costs, allowing us to budget more effectively and avoid the shock of unexpected bills for individual services. Computer One excels in communication and follow-through, areas where other IT firms have fallen short. Their technicians not only respond quickly but often anticipate and resolve issues before we even become aware of them. Each computer has an efficient communication tool that allows users to report problems directly, ensuring immediate attention. This proactive and knowledgeable approach has been a game-changer for us, ensuring that our IT needs are met not just adequately but excellently. For anyone undecided about their IT support, I can confidently recommend Computer One for their efficiency, expertise, and professionalism. Their team is always ready to help, solving problems thoroughly and promptly.
Tori Gaudet, Project Manager
JC Construction
Exceptional Service and Convenience
Choosing Computer One to handle our IT services has been a game changer, providing tremendous convenience and saving our company valuable time and money. Their team stands out for their speed, efficiency, and deep knowledge, coupled with a personable approach that makes every interaction a pleasure. Whenever an issue arises, their responsive technicians are immediately ready to assist, exemplifying customer service that truly goes above and beyond. We are thoroughly pleased with our decision to partner with Computer One for our IT needs. If you're contemplating an IT service change, I wholeheartedly recommend Computer One. Their exceptional staff and customer support will ensure you never regret your choice.
Dr. Mark Coreil, DDS
Coreil Orthodontics
Superior Service and Exceptional Value
The single biggest benefit since partnering with Computer One for our IT services has been their exceptional response time combined with the expertise of their always knowledgeable technicians. What sets them apart is not just the affordability of their services but the consistent high quality across all their techs—who are all world-class, not just a select few. This level of universal expertise provides immense confidence in their ability to handle any issue that arises. If you're on the fence about choosing an IT firm, take my advice: don't waste time looking elsewhere. Trust in Computer One— they are simply the BEST in the business.
Dr. Diana Bozner
Camellia Orthodontics
Seamless Setup and Dependable Support
Computer One played a crucial role in outfitting my new office, making the entire process seamless and stress-free. They handled everything from acquiring and setting up computers to installing internet, Office 365, and even Sonos, demonstrating their comprehensive approach to IT solutions. What sets Computer One apart from other IT firms is their responsiveness and the expertise of each team member. Whenever IT problems arise, I am reassured by the quick and effective solutions they provide, understanding how vital their role is in our day-to-day operations. For those undecided about choosing an IT firm, I cannot stress enough the importance of reliable IT support. Computer One offers a knowledgeable and dependable team, ensuring your business runs smoothly and efficiently.
Dr. Kirk W. Smith
Acadiana Urgent Care
Swift Support and Unmatched Reliability
The most substantial benefit of partnering with Computer One has been the minimal downtime we experience, thanks to their very rapid response times. Having worked with another IT company in the past, I can attest that Computer One's swift action to resolve issues is a marked improvement, significantly enhancing our operational efficiency. Their ability to quickly address and fix problems ensures that our business runs smoothly with hardly any interruptions. I would highly recommend Computer One without any reservations to anyone seeking reliable, efficient IT support. Their commitment to rapid service and customer satisfaction truly sets them apart in the industry.
Sheila Wartelle
Advanced Piping
Immediate Support, Lasting Solutions
The single biggest benefit of working with Computer One is having immediate access to IT personnel. You call, they answer, and immediately assist with any issues you may have. Their diversity of personnel ensures excellent customer service compatibility. Computer One stands out with their exceptional customer service. They work with you on problem-solving and go above and beyond with follow-ups to ensure your IT needs are met.
Omega Dentistry
Unparalleled Convenience and Stellar Customer Service
The most significant benefit we've experienced since Computer One took over our IT services has been the sheer convenience of being able to call their office and receive immediate IT support. This level of accessibility is crucial for maintaining our operations without interruption. Computer One excels in providing excellent customer service, a standout quality that differentiates them from other IT firms we've worked with in the past. Their responsive and attentive approach ensures that all our IT needs are met promptly and effectively. For anyone on the fence about choosing an IT firm, my advice is straightforward: go with Computer One. Their commitment to customer satisfaction and service excellence makes them the clear choice for any business looking for reliable IT support.